Terms and Conditions

Terms and Conditions

Welcome to Goodsomnia.com landing page (the “Website”). These Terms of Use contain the terms and provisions applicable to your access to and use of the Website and any other feature, content or application offered from time to time by us (the “Applications”, and together with the Website, the “Services”). Your use of the Services is subject at all times to these Terms of Use (as the same may be modified by us from time to time) and all applicable laws, rules and regulations. Please read these Terms of Use carefully and contact us with any questions.

1. Acceptance of Terms

By accessing the web-services, you agree that you have read, understand and agree to be legally bound by the terms and conditions set forth below. If you do not agree to be bound by these Terms of Use, please do not access or use the web-services. These Terms of Use may be modified, changed or altered by us at any time without prior notice. In agreeing to these Terms of Use, you are responsible for periodically checking for changes and/or updates to these Terms of Use. Notwithstanding the foregoing, we will endeavour to notify you of any changes by posting notice of such changes on the Website. Your continued access or use of the web-services after such changes are made conclusively demonstrates your acceptance of such changes. If you are less than eighteen years old, you are prohibited from downloading, registering for, or using the web-services without parental consent, so if you are using the web-services you agree that you either at least 18 years old or have parental consent for using the web-services. Notwithstanding the foregoing, in case you are less thirteen years old you are strictly prohibited from using the web-services. By using the web-services, you warrant to us that you are above the age of thirteen. In addition, parents or guardians of children over the age of thirteen should be aware that the web-services is designed to appeal to a broad audience. Accordingly, it is your responsibility to determine whether any portion of the web-services is inappropriate for your child.

2. Legal notice

The site contains information about products which may or may not be available in any particular country, and if applicable, may have received approval or market clearance by a governmental regulatory body for different indications and restrictions in different countries or maybe for investigational use only. Each country has specific laws, regulations and medical practices governing the communication of medical or other information about medical products on the Internet. Nothing herein should be construed as a solicitation or promotion for any product or for an indication for any product which is not authorized by the laws and regulations of the country where the reader resides.

3. Registration and Fees

Certain of our services and products may require registration and payment. You hereby confirm that your details provided therein are true and accurate details on the registration form. Any identifiable information retrieved by us through and/or following the registration process will be kept by us in accordance with our Privacy Policy. Only after creating an account, you will be able to use all partners services. We reserve the right to deny or refuse any registration form or to cancel any existing accounts.

4. Copyright

All content included on this Website and Applications, such as, but not limited to, images, text, graphics, logos, and button icons, is the sole and exclusive property of Goodsomnia A.B. and is protected by copyright laws. The arrangement and compilation of all content on this Website and Applications are the exclusive property of Goodsomnia A.B. and are protected by copyright laws. All Applications used on this Website are the property of Goodsomnia A.B. or its Applications suppliers and is protected by copyright laws.

5. Trademarks

Certain marks used on our Services are our registered trademarks or service marks, owned by our suppliers or partners worldwide. Certain graphics, logos, page headers, button icons, scripts, and service names are our trademarks or service marks or owned by our suppliers, partners or affiliates.

6. Permitted use

We grant you a limited, revocable, non-exclusive license to access and make personal use of the information. The information, in whole or in part, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our prior written express consent.

7. Electronic communications

When you visit our Services, or send e-mails to us, you are communicating with us electronically. We, therefore, take this as your consent to receive communications from us electronically. By doing so you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any and all legal requirement that such communications be in writing.

8. Site information

The information contained on the Website and Services is for information purposes only.

Note that the content on goodsomnia.com website and Goodsomnia Lab app does not contain any of a medical assessment and conclusion. The Goodsomnia Lab app is not a medical app and should be only used for tracking your wellbeing.

9. Site policies, modification, and Severability

We reserve the right to make changes to our Services, policies, and our Terms of Use at any time and in our sole discretion and without notice.

10. Miscellaneous

By visiting the Website or using the Services or Products, you agree that the laws of the state of Sweden, without regard to principles of conflict of laws, will govern these Terms of Use. Any dispute arising from the Terms of Use or the use or misuse of the Website and/or Services/Products shall be subject to the exclusive jurisdiction of the competent courts in the district of Stockholm, Sweden.

11. Warranty Disclaimers

The Goodsomnia devices and Services and Services data are provided “AS IS,” without warranty of any kind. Without limiting the foregoing, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of the Services or any Services Data. You acknowledge and agree that if you rely on any Services Data or the Services, you do so solely at your own risk.

12. Products, Orders and Delivery

All orders can take up to 24-48 hours for processing before it is shipped out for delivery. Orders placed on the website after 3:00 p.m. PT will not enter our system until the following business day. If your order was placed on a Friday, it will not be prepared for shipment until the following Monday, at the earliest. Our warehouse fulfils orders Monday through Friday and shipments do not leave our facility on weekend days.

If our customer places a pre-order on the official website www.goodsomnia.com, he understands all and agrees to place pre-orders if it organized as a clear pre-order, process (with pre-payment or without) and he is agrees to wait for the delivery as it scheduled in a promo.

Warranty & Returns Policy

Goodsomnia’s warranty policy covers only Products, as defined herein, purchased through our online store or authorized dealers. To ensure that your Goodsomnia Product is authentic and protected by our warranty, please purchase from our online store directly or an authorized dealer.

Our warranty policy warrants our Products against defects in material or workmanship under normal use for the following period from the date of retail purchase by the original consumer.

30 Day Guaranteed Return Policy

If you are changed your mind with your purchase from goodsomnia.com for any reason, you have 30 days from the date of purchase to request a full refund. You may return any Product purchased on goodsomnia.com or a Goodsomnia Product purchased through an authorized dealer, excluding any third-party merchandise of offers (“Product”).

To qualify for a refund, all the following conditions must be met: A Return Merchandise Authorization (RMA) must be requested from our customer service team within forty-five (30) days of your purchase date. To request an RMA, please contact support@goodsomnia.com.

Returned Product(s) must be in the same physical condition as at the time of purchase (not physically broken or damaged, and package haven’t been damaged).

All accessory items and original packaging included with your purchase must be included with your return. The RMA number must be included along with your returned Product.

Additional terms and conditions:

Products ordered in November and December can be returned through January 31 of the following year (or 45 days – whichever is longer). Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to Goodsomnia.

If you return a Product to Goodsomnia (a) without an RMA from Goodsomnia or (b) without all parts (including but not limited to the Product and any documentation related thereto) included in the original package, Goodsomnia retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the Product or the retail value of the missing accessories, whichever is higher. Refunds will be processed and paid within 4 weeks of Goodsomnia’s receipt of the Product.

Limited Product Warranty

Two-years limited consumer warranty. This limited warranty is valid only for Products sold and distributed to Customers in the Global market from Goodsomnia’s online store or an authorized dealer.

Warrantor: This two-years limited consumer warranty (“Warranty”) is issued by Goodsomnia AB, headquartered in Stockholm-Sweden, doing business as Goodsomnia (“Goodsomnia”).

Warranty: Goodsomnia issues this Warranty to a consumer (“Consumer” or “you”). A Consumer is a person or entity who buys a new, covered device from Goodsomnia’s online store or an authorized dealer. This Warranty cannot be assigned or transferred to any subsequent purchaser or user.

Covered Devices: A new, physical Goodsomnia hardware device (“Device”) is covered by this Warranty if Goodsomnia includes this Warranty in the original packaging or if Goodsomnia offers or references this Warranty as a part of an online sales or Product set-up process. Product registration is not required as a condition to warranty coverage, but some Goodsomnia Products function fully only if they are connected to an online Goodsomnia Lab account.

Warranted Functionality: Goodsomnia warrants to the Consumer that the Device will under normal use function substantially in accordance with Goodsomnia’s technical specifications or accompanying Product documentation (“Warranted Functionality”) for a period of two (2) years from the date of original purchase (“Warranty Period”). If and to the extent the Device needs Goodsomnia software or services to achieve the Warranted Functionality, Goodsomnia will make and keep software and services available during the Warranty Period provided, however, that Goodsomnia may update, modify or limit such software and services at Goodsomnia’s sole discretion so long as the Warranted Functionality is maintained or exceeded.

Exclusions: This Warranty is limited and is not applicable to: (i) normal wear and tear; (ii) defects or damage caused by misuse, accident (including without limitation collision, fire, flood, earthquake and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use with unsuitable devices, software or services; (iii) use not in accordance with the documentation; (iv) damage caused by third party equipment with which the Device is used; (v) commercial use or resale, (iv) used or resold Products.

If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable, then that provision will be limited or eliminated from these Terms of Use to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions.
Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms of Use will be effective only if made in writing and signed by us.

Contact Information

Goodsomnia AB
Tomtebogatan, 34
113 38 Stockholm

Registration company number: 559058-3265
CEO Hans-Jörgen Henriksson,
email support@goodsomnia.com

get in touch

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